Three Rivers Regional Library System
Frequently Asked Questions
PINES library cards are available free
of charge to all residents of Georgia or Georgia property owners. In addition,
military personnel stationed in Georgia and those working or attending school
here are also eligible for a free PINES card.
Persons who do not meet the above
criteria may receive a twelve-month library card for an annual fee of $25.00 or
a six-month card for $12.50.
To receive a library card, you must
complete a registration form and present valid identification showing your name and
current address. Valid identification for obtaining a library card includes:
--photo ID with the applicant's
current address,
or, if the photo ID does not show the applicant's current
address, photo ID plus:
--a voter registration card,
--a checkbook with pre-printed
address,
--an insurance card,
--a tax receipt,
--a utility bill, or
--a piece of postmarked mail that
shows the current address.
In the event that the applicant does not have photo ID, two separate items from
this list will qualify as valid ID. All ID presented must be original documents;
photocopies will not be accepted. If you have specific questions about the
identification required for a library card, please contact your local library
and speak with the manager.
Applicants under the age of 18 must have their parent or legal
guardian present to receive a library card.
Proof of legal guardianship must be shown if applicant is being signed up by
someone other than the parent. All applicants over 18 must present
their application at the front desk.
You must show valid ID and pay the $2.00 replacement fee
to replace a lost card.
No.
According to PINES policy, you must have your library card
with you for all checkouts. If
you do not have your library card with you, you may go home and come back with
it--the library will set your selections aside until you return--or you may
replace your card for $2.00.
Books, audiobooks, and music CDs check out for two
weeks.
Videocassettes and DVDs check out for one week.
Overdue fines are $.10 per day, per item for books,
audiobooks and music CDs, and $.50 per day, per item for videocassettes and
DVDs. There is a one-day grace period for overdue fines on all items.
You may renew your items in person, by phone or online.
If you wish to renew in person, you need only present
your library card at the circulation desk. You do not need to bring the books as
well.
When renewing by phone, patrons must provide their
library card number when asked.
To renew online, point your browser to
www.gapines.org, and choose the "My
Account" link at the bottom of the page. Enter your user ID and your PIN. When
you are in your account, choose "Items Checked Out". Select the items you wish
to renew and click the "Renew Selected Items" button. If you are not sure that
your items renewed, call the library to verify.
Books, audiobooks and music CDs each have two chances
for renewal, provided that another patron has not placed a hold on that item.
Videocassettes and DVDs cannot be renewed.
We cannot tell you what your PIN is, but we can reset
it. Present your card at the circulation desk and ask to have your PIN reset.
Unfortunately, we cannot reset your PIN over the phone.
Contact your local library to get the item
price. Note that some libraries charge a processing fee which will be added to
the replacement cost when your account is billed.